Fujitsu, the leading Japanese Information and Communications Technology (ICT) company, formally signed a partnership with Unified Business solutions leader ShoreTel as it gears to provide businesses in the Philippines with advanced Telephony solution.
With ShoreTel’s low cost IP (Internet Protocol) and Unified Communications (UC) solution that is highly reliable, easy to deploy, maintain and manage, Fujitsu aims to cater to any organization who needs secured communication system under their roof, in almost all fields, most especially for small and medium enterprises.
According to ShoreTel Philippines Country Manager Jose “Jig” Reyes, ShoreTel maximizes technological advances to improve efficiency and response time of organizations. “We manage huge volumes of different communication interaction while still being able to set rules. Our partnership with Fujitsu is ShoreTel’s testament to quality products and services because we believe that Fujitsu’s expertise is parallel to the excellence of our products.”
ShoreTel’s UC solutions enabled the Fujitsu Network Communications to successfully replace a legacy PBX that was more than 20 years old and were at a point where its maintenance was too high. To effectively support their more than 300,000 customers including major communications carriers, governments, utilities and large enterprises in North America, the Fujitsu Network Communication’s technical assistance center (TAC) and network operations center (NOC) have to be up 24/7.